Don’t get left behind

Unified Communications Trends in Europe

The majority of European organisations will have
deployed unified communications by 2012

The level of deployment of unified platforms is just one of the important issues relating to multichannel and Unified Communications (UC) that we set out to examine in the Aspect 2010 UC-Trends business survey.

If you want to find out the answer to other important UC questions – such as ‘how many customer contact channels are typically supported by European organisations?’ and ‘what are the likely benefits of extending UC to customers?’ – then download a complimentary copy of the Aspect UC-Trends 2010 Executive Summary.

It’s a must-read for organisations looking to meet the needs of their customers. And an invaluable guide for organisations looking to improve service delivery and enhance bottom line performance of their employees.